How can we help?
Everything you need to know about Kittd — from placing your first order to managing your club and configuring kit.
Browse by topic
Getting Started
Set up your club, invite your team and place your first order.
Orders & Basket
Submitting orders, reordering, tracking status and history.
Kit Configurator
Colours, add-ons, squad numbers, coaching attire and spare kits.
Club Management
Teams, members, roles, badges and club colours.
Approvals Workflow
How orders move from submitted through to approved and confirmed.
Supplier Guide
Viewing approved orders, production status and delivery updates.
Billing & Pricing
Kit pricing, add-on costs, quotes and payment terms.
Notifications
Email, SMS and WhatsApp alerts — channels, templates and dismissal.
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Still not sure?
Check the roadmap to see if what you're looking for is planned.
Something look broken?
Report a technical issue and we'll investigate straight away.
Can't find an answer?
Reach out to us directly — we typically respond within 2 hours.
Frequently asked questions
Getting Started
Orders & Basket
Kit Configurator
Club Management
Approvals Workflow
Supplier Guide
Billing & Pricing
Notifications
Still have a question?
Our support team is on hand to help with anything that isn't covered here. We typically reply within 2 hours.
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